H5 wb is committed to protecting the privacy of every member in Malaysia. This Privacy Policy outlines the types of data we collect, how it is used, who it is shared with, and your rights as the data owner. Please read carefully before using our platform.
H5 wb ("we", "the Platform") respects the privacy of every individual who uses our services. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of personal data belonging to members who access the h5 wb platform — whether through our website, mobile app, or any other digital channel we operate.
This Policy applies to all users of the h5 wb platform in Malaysia and is drafted in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia. By registering an account or continuing to use the h5 wb platform, you agree to the collection and use of your information as described in this Policy.
If you have any concerns or questions regarding this Privacy Policy, please contact our Data Protection Officer by email at support@h5wb.com or via 24/7 live chat on the h5 wb platform.
H5 wb collects personal data solely to provide every member with a secure, personalised, and quality service. We only gather what is strictly necessary and do not request excessive information. The following are the categories of data we may collect:
Data is collected through three main methods: information you provide directly during registration or when contacting support, data collected automatically during platform use, and in certain cases, data from legitimate third-party sources such as digital identity providers.
Every piece of data we collect has a clear and legitimate purpose. h5 wb does not use your personal data for purposes beyond the scope described here without obtaining your consent first.
H5 wb does not sell, rent, or trade your personal data to any external party for commercial purposes. However, in certain situations, we may need to share your data with selected and trusted third parties, solely to enable us to deliver our services to you.
All third parties we work with are required to comply with strict data protection standards and are not permitted to use your data for any purpose beyond what is specified in their agreement with h5 wb.
Protecting your personal data is h5 wb's absolute priority. We invest in the latest security technology to ensure your information is always shielded from unauthorized access, data breaches, or misuse.
The h5 wb platform uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit our platform.
You can manage or delete cookies at any time through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the h5 wb platform.
Under Malaysia's Personal Data Protection Act (PDPA), you have certain rights regarding your personal data held by h5 wb. We fully respect these rights and provide straightforward mechanisms for you to exercise them.
| Your Rights | Description | How to Exercise Your Rights |
|---|---|---|
| Right to Access | Requesting a copy of the personal data we hold about you. | Email us at support@h5wb.com |
| Right to Amendment | Correcting inaccurate or incomplete data. | Account Settings or Live Chat |
| Right to Erasure | Request the deletion of your personal data under certain circumstances. | Email us at support@h5wb.com |
| Right to Restrict Processing | Limiting how we process your data under certain circumstances. | Contact customer support |
| Right to Withdraw Consent | Withdrawing marketing consent or data processing permission at any time. | Account Settings or Live Chat |
| Right to Complain | Lodge a complaint with the relevant data protection authority. | Malaysia Data Protection Department |
H5 wb will respond to all data rights requests within 14 working days. In complex cases, this period may be extended by up to 30 days, with prior notice to you.
H5 wb does not retain your personal data longer than necessary to fulfill the purposes for which it was collected, or to meet applicable legal requirements. Retention periods vary by data type:
The h5 wb platform may contain links to third-party websites or services that operate outside of h5 wb's control. This Privacy Policy applies solely to the h5 wb platform and does not cover the privacy practices of any third party.
We encourage you to read and understand the privacy policy of every website or service you visit through links on our platform. h5 wb is not responsible for the privacy practices or content of such third-party websites.
H5 wb reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any material changes via an in-platform notice or registered email.
The "Updated" date at the top of this page reflects the latest version of the Privacy Policy currently in effect. Continued use of the h5 wb platform following any changes constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests regarding this Privacy Policy, you may contact the h5 wb Data Protection Officer via:
We don't just make promises. Here are the concrete steps we take to protect every member's data in Malaysia.
All your personal data and financial transactions — including deposits via Touch 'n Go, GrabPay, or DuitNow — are transmitted using 256-bit SSL encryption, the same standard used by Malaysia's major banks.
256-bit SSLThe h5 wb Privacy Policy is fully structured in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a Malaysian are protected, and we comply with all stipulated reporting requirements.
PDPA 2010 CompliantH5 wb has never sold, rented, or traded members' personal data to external advertisers or data brokers, and never will. Your information belongs solely to you.
No Data SalesThrough your h5 wb account settings, you can access, amend, or request deletion of your personal data at any time. We also make it straightforward to withdraw your marketing consent.
Full Member ControlThe h5 wb platform infrastructure undergoes regular penetration testing and security audits by independent cybersecurity experts. Any vulnerabilities identified are addressed and resolved before they can affect your data.
Regular AuditsHave questions about your data? The h5 wb support team, fluent in Bahasa Malaysia, is available 24/7 via live chat or email to assist with any privacy-related enquiries.
24/7 Bahasa MelayuYour privacy is protected, your transactions are secure, and your data is never sold. Create a free account today and enjoy slots, live casino, poker, jackpots, and e-sports with a minimum deposit of just RM10.
256-bit SSL protected · Malaysia PDPA compliant · 24/7 support · 18+ only